Al Maha Cosmetics is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect information collected through our online platform. By using our site, you agree to the terms of this privacy policy.
Information We Collect
We collect information that you provide directly to us when you interact with our service. This includes information you provide when you create an account, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise communicate with us. The types of information we may collect include your name, shipping address, billing address, payment information (though we do not store full payment card details), and any other information you choose to provide.
We also automatically collect certain information about your use of our site. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other usage data. This data is collected using cookies and similar tracking technologies.
How We Use Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our service;
- Process and fulfill your orders;
- Improve, personalize, and expand our service;
- Understand and analyze how you use our service;
- Develop new products, services, features, and functionality;
- Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes;
- Send you emails, which you can opt out of at any time;
- Find and prevent fraud;
- Comply with legal obligations.
Legal Basis for Processing
We process personal data based on several legal grounds, including:
- Your consent: Where you have given us explicit permission to process your data for specific purposes.
- Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your fundamental rights and freedoms. This includes improving our services, preventing fraud, and marketing (where not requiring consent).
- Legal obligations: Where processing is necessary to comply with a legal obligation.
Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy and to comply with our legal obligations. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Sharing Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, marketing services, and customer service. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect the rights, property, or safety of Al Maha Cosmetics, our users, or others.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate personal data;
- Request deletion of your personal data;
- Object to the processing of your personal data;
- Request restriction of processing your personal data;
- Request data portability;
- Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy or our data practices, you can contact us in writing at our address:
Al Maha Cosmetics
105 Sheikh Zayed Road, Floor 22
Dubai, Emirate of Dubai, 500218
UAE